Tell us about your system
Say what the software does, what it is built on if you know, and what you need help with. A few lines is enough to start.
What happens next
How we work, and the questions people ask firstWe read it properly
An engineer reads your message, not a sales team. If we need more detail we will ask specific questions.
We tell you what we would look at first
You get a reply setting out what we think the first step is and whether we are the right people for it.
We agree the first piece of work
Usually a short assessment or a small, defined change. Ongoing support and larger work are agreed separately.